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Using a Remote Windows Server Machine (e.g. 2012 R2) via Citrix

If you are using a remote machine via Citrix, here is how to configure your settings in order to integrate Fygr & RCA.

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Written by Support Fygr
Updated over a week ago

Via Microsoft Edge (Recommended Solution)

  1. Install Microsoft Edge if not already installed.

  2. Restart the remote session / server.

  3. Test the Fygr & RCA connection again.

Via WebView2

  1. Install WebView2.

  2. Update the Windows registry by running the following commands:

   REG ADD HKLM\SOFTWARE\Citrix\CtxHook /v ExcludedImageNames /t REG_EXPAND_SZ /d msedgewebview2.exe /f    REG ADD HKLM\SOFTWARE\Wow6432Node\Citrix\CtxHook /v ExcludedImageNames /t REG_EXPAND_SZ /d msedgewebview2.exe /f    REG ADD HKLM\SOFTWARE\Wow6432Node\Citrix\CtxHook64 /v ExcludedImageNames /t REG_EXPAND_SZ /d msedgewebview2.exe /f

  1. Restart the remote session / server.

  2. Test the Fygr & RCA connection again.

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